Frequently Asked Questions
Everything you need to know about shopping with Prince Distribution.
What is your standard shipping policy?
We offer standard shipping on all orders within the continental US. Processing typically takes 1-2 business days, with delivery following in 3-5 business days depending on your location.
How can I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
Are your products authentic designer brands?
Yes, Prince Distribution guarantees 100% authenticity for every item we sell. We source directly from authorized manufacturers and verified wholesalers to ensure premium quality.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm.
How do I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package in real-time.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.